Privacy Policy

Effective Date: September 28, 2026

At Maggie’s Solo Travel ("we," "us," or "our"), we deeply respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your personal data when you visit solotravelwithmaggie.com or use our travel planning and booking services.

By accessing our website or booking travel services through us, you consent to the practices described in this policy.

1. Information We Collect

To provide custom travel planning, group trip reservations, and concierge travel services, we may collect the following categories of personal information:

A. Personal Identification & Contact Details

Full legal name (as it appears on government-issued IDs/passports)
Date of birth, gender, and nationality
Email address, mailing address, and phone number
Emergency contact information

B. Travel & Identification Documentation

Passport number, expiration date, and country of issuance
Frequent flyer numbers, global entry/TSA PreCheck numbers, and loyalty program details
Dietary restrictions, accessibility requests, or special accommodations necessary for travel arrangements

C. Financial & Payment Information

Credit/debit card numbers, billing addresses, and payment transaction history. (Note: Payment information is processed securely through PCI-compliant payment gateways or directly with travel suppliers. We do not store full credit card security codes on our local systems).

D. Automatically Collected Data

IP address, browser type, device information, and pages visited on our website via standard cookies and web analytics tools.

2. How We Use Your Information

We use the information we collect to deliver exceptional, personalized travel experiences, specifically to:

Fulfill Travel Bookings: Process reservations with travel suppliers, including airlines, hotels, cruise lines, tour operators, river cruise providers, and insurance companies.
Communicate With You: Send booking confirmations, travel itineraries, invoice updates, travel alerts, and responses to your inquiries.
Marketing & Newsletters: With your consent, send promotional emails, announcements regarding upcoming hosted group trips, and travel guides. You may opt out at any time.
Customer Support: Provide assistance before, during, and after your trips.
Website Optimization: Analyze site usage to improve website functionality, user experience, and SEO performance.

3. Sharing Your Information with Third Parties

We never sell, rent, or trade your personal information to third parties for marketing purposes. We share your information only under the following strictly necessary circumstances:

Travel Suppliers: To complete your travel reservations, we share relevant details (such as names, passport data, and dietary needs) with third-party travel partners, including cruise lines, tour operators, hotels, transportation providers, and travel insurance carriers.
Service Providers: We may use trusted third-party service providers (such as website hosting, email marketing platforms, CRM software, and payment processors) to support business operations under strict confidentiality obligations.
Legal Requirements: We may disclose information if required by law, regulation, subpoena, or government authority (e.g., customs and border protection authorities).

4. Cookies & Tracking Technologies

Our website uses cookies and similar analytics technologies to enhance your browsing experience, remember preferences, and analyze web traffic.

You can choose to disable or block cookies through your individual browser settings. However, disabling cookies may impact certain features or functionality on our website.

5. Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, loss, misuse, or alteration. While we strive to use commercially acceptable means to safeguard your personal data, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights & Choices

Depending on your location, you have rights regarding your personal information, including:

Access & Correction: The right to request access to or updates of the personal information we hold about you.
Opt-Out: The right to unsubscribe from marketing communications at any time by clicking the "Unsubscribe" link at the bottom of our emails or contacting us directly.
Data Deletion: The right to request that we delete your personal data, subject to legal and contractual record-keeping requirements (such as active travel bookings or financial tax compliance).

7. Third-Party Links

Our website may contain links to external sites (such as tourism boards, partner resorts, or cruise lines). Maggie’s Solo Travel is not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review the privacy policies of any third-party site you visit.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, travel regulations, or legal requirements. Any revisions will be posted on this page with an updated "Effective Date."

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at:

Maggie’s Solo Travel

Email: maggie@solotravelwithmaggie.com

Website: solotravelwithmaggie.com